Basic Personal Care Training Prior to First Client Contact

Crescent Home Care, LLC's Agency Orientation: our purpose and philosophy including our Employee Handbook and protocol for handling emergencies (lecture/handout)

Crescent Home Care, LLC's relationship with the Department of Health and Senior Services, Department of Social Services (or their designees), and MO HealthNet Division (lecture/hand-out, video)

Mandated Reporter Training

Maintaining client Confidentiality/HIPAA, upholding the Code of ethics and respecting the Client's Bill of Rights (Provide examples and copies of documents for employee's review) (lecture/hand-out, video)

Information about accurate record-keeping and report forms required by the standards (includes completing mock calendars and timesheets). Understanding the consequences of inaccurate record-keeping and fraudulent activity (lecture/hand-out, video)

Abuse, Neglect and Exploitation (video)

Implementing proper techniques in basic personal care activities (handout/video)

Implementing proper techniques in food preparation, nutritional and food allergy requirements, and basic sanitation practices (video)

Thorough overview of Alzheimer’s disease and related dementias including, behavior management, promoting independence in ADL's and understanding/dealing with family issues (hand-out, video)

Understanding basic First Aid and procedures to be followed in an emergency (lecture/hand-out, video)

Practicing safety precautions and immediate recognition of job hazards (lecture/hand-out, video)

Defining allowable and non-allowable tasks and activities under the standards for personal care services (lecture/hand-out, video)

Understanding and properly implementing household management and home maintenance skills, as they relate to personal care (lecture/hand-out, video)

Overview of Occupational Safety Hazards Act (OSHA) standards regarding precautions to be taken to avoid risks associated with blood borne pathogens (lecture/hand-out, video)

Review of communicable diseases, staff contact, infection control, reporting requirements and universal precaution procedures as defined by the Centers for Disease Control (lecture/hand-out, video)

Information about the availability of other community resources(handout)

Signatures below indicate training was completed on each topic above prior to first contact with a Crescent Home Care, LLC client.

Training Staff Name/Title

Training Staff Signature

Date

Staff Member Name

Staff Member Signature

Date